> ## Documentation Index
> Fetch the complete documentation index at: https://docs.automatebusiness.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Assistant

> Deploy intelligent AI chatbots to handle customer queries.

The **AI Assistant** uses advanced language models to provide human-like support to your customers, even when your team is offline.

## Configuration

* **Knowledge Base**: Upload documents or provide URLs to train your AI on your specific business data.
* **Personality**: Define the tone and style of the AI (e.g., "Professional and helpful" or "Friendly and casual").
* **Handoff Logic**: Set rules for when the AI should hand off the conversation to a human agent.

## Deployment

You can enable the AI Assistant globally or for specific channels. It will automatically respond to customer queries using the data in its knowledge base.