> ## Documentation Index
> Fetch the complete documentation index at: https://docs.automatebusiness.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Message Templates

> Manage your WhatsApp approved message templates.

WhatsApp requires businesses to use **Templates** for outbound messages (broadcasts or messages sent after 24 hours of inactivity).

## Template Management

In the **Campaigns > Message Templates** section, you can:

* **Sync Templates**: Pull the latest approved templates from your WhatsApp Business account.
* **Create New Templates**: Design templates with text, media headers, and interactive buttons.
* **Track Status**: Monitor whether your templates are `PENDING`, `APPROVED`, or `REJECTED`.

## Using Templates in Chats

When chatting in the Team Inbox, click the **Template** icon to select from your list of approved templates. The system will automatically prompt you to fill in any dynamic variables.

<img src="https://mintcdn.com/automatebusiness/Beu61mgwTpSiAjxs/images/automate-chats/message-templates.png?fit=max&auto=format&n=Beu61mgwTpSiAjxs&q=85&s=267ac2f81edfe3c0d8dd78af6d6d1ca5" alt="Message Templates" width="1920" height="912" data-path="images/automate-chats/message-templates.png" />