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Broadcasts allow you to reach thousands of customers at once with personalized WhatsApp messages.

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Sending a Broadcast

  1. Select Audience: Choose a segment of your contacts or upload a CSV list.
  2. Choose Template: Select an approved message template.
  3. Schedule: Send immediately or schedule for a future date/time.
  4. Analyze: Track delivery rates, read rates, and replies in real-time.

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Create a campaign from the API

To start a broadcast from your CRM or automation tool, use the Create Campaign endpoint with an API key. The campaign prepares recipients in the background, then starts sending automatically.
Ensure your templates comply with WhatsApp’s marketing policies to avoid account restrictions.